Case Study 1
Background
– the organisation is a medium sized player in the market for bar code and data systems and is a leading supplier of thermal transfer printers, labels and ribbons. They also specialise in associated products, such as barcode scanners and labelling software.
Services Used
– consultancy and product/material specification and support
- pre sales and end customer support
- Compliance and regulatory assurance
- Label manufacture and supply
Customer comments
- “We see the Label centre very much as a business partner rather than just a supplier”
- “They get involved in all aspects of the sales process and have become an extension of our own sales operations helping specify products, overcoming problems and dealing with any compliance issues”
- “They keep us up to date with any new developments and we definitely rely on their specialist market knowledge”
- “Their pricing and production efficiency mean that we get the service we want at a price that is extremely competitive”
Case Study 2
Background
– The organisation is a medium sized distributor of labels to all sectors of the market in the UK. Based in the north of England 40% of their business is in hot foil and ‘technical’ labelling.
Services used
- consultancy and product/material specification and support
- pre sales and end customer support
- Compliance and regulatory assurance
- Label manufacture and supply
Customer Comments
– “We use a range of suppliers but wherever there are technical issues to be solved we always know that The Label Centre will give us the service we need.”
“We rely on their experience and they never let us down”
“If their prices weren’t keen we wouldn’t use them and the quality is always excellent”
“When we are competing for new business their willingness to go the extra mile has paid real dividends”
Case Study 3
Background
– The organisation is a large multi faceted supplier of business solutions including labelling systems and equipment as well as standard and specialist labels. They are the UK operation for a Europe wide business.
Services used
- pre sales and end customer support
- Compliance and regulatory assurance
- Label manufacture and supply
Customer Comments
“Flexibility and short lead times are the main reasons why we use the Label Centre. Our customers can be very demanding and we need suppliers who can react quickly and efficiently.”
“They get it right first time and it makes my job that much easier, they also give us the advice we need for any technical or compliance issues.”
“They come up with the right label, at less cost and in half the time – they make the decision easy!!” |
